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Gaming/Gambling

Program Code: SITHGAM201 – Provide responsible gambling services

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In many States and Territories, legislation stipulates that all gaming workers must receive training in the responsible conduct of gambling. This content is addressed in SITHGAM201 Provide responsible gambling services.

With the enormous popularity of poker machines in many hospitality venues, gaming qualifications are increasingly sought after. This popular course is designed to provide participants with practical skills required for the operation of a gaming location. The course is nationally accredited and although there are some legislative differences between states, participants will gain current knowledge required by the hospitality industry throughout Australia.

Course Duration
The course is delivered as a 2 days course in a workshop environment. Please contact the college to get further information. Timing (9:30am to 4:00pm)

Courses are available weekdays and weekends.

Cost information
2 days face to face: $350.00 per person (can be offered via online learning system also)

Study Modes
The course is class-room based. There are no entry requirements for this qualification.

Assessments Methods
May include oral, written, role plays and practical assessment tasks.

Special Note: It is mandatory to complete both gaming courses as they run as consecutive courses over a 2 day period. Students should be aware that this is not a gaming license – they can apply for a license or ‘badge’ once they are employed through their employer. It is mandatory to complete both gaming courses (2 days total) and participants must be 18 years or older to enrol.

For more information on this unit visit www.training.gov.au
Click here to download an application form.

PLEASE CONTACT OUR OFFICE FOR FURTHER INFORMATION ABOUT THIS COURSE INCLUDING COST. You may also find further information about the college and its courses on our student handbook (domestic students) which is available on our website. Click here to download the student handbook.

SITHGAM201 – Provide responsible gambling services (Day 1)
This unit must be taken in conjunction with Attend Gaming Machines. It is designed to provide participants with knowledge of the legislative framework and patron care aspects for gaming in South Australia.

This unit covers:

  • Identifying minors / underage gambling
  • Excessive gambling
  • Understanding the mandatory Code of Practice
  • Lending money / giving credit
  • Mandatory signage
  • Barring patrons / self-exclusion
  • Gambling Helpline / counselling
  • Independent Gambling Authority
  • Return to Player
  • Gambling Machines Act & Statutes Amendment (Gambling Regulations) Act 2001
  • Gambling Environment Features
  • Responsible Gambling pamphlets / Smart play
  • House policy

SITHGAM202 – Attend gaming machines (Day 2)
This unit must be taken in conjunction with Responsible Gambling. It is designed to provide participants with practical skills required for the operation of a gaming location. Participants will gain current knowledge required by the hospitality industry in South Australia.

This unit covers:

  • Identification of different types of gaming machines
  • Technical operation and maintenance of gaming machines
  • Duties of employees
  • Customer service and relations
  • Cash clearances, payouts and meter recordings
  • Legislation, machine and general security procedures
  • Process financial transactions SITXFIN001A (day 2 of 2 day course)
  • This unit covers:
  • Process receipts & payments
  • Receive & check cash float
  • Process & record transactions
  • Perform Balancing procedures
  • Reconcile takings
  • Investigate or report discrepancies

Further Information:

Enrolment Officer, Salford College, level 11, 68 Grenfell Street, Adelaide 5000.  | Telephone: (08) 8232 6190

Email: enquiries@salfordcollege.edu.au  |  Enrolment form: www.salfordcollege.edu.au

Bandicoot Group Pty Ltd CRICOS 03076M, RTO CODE 40298

Click here to view ‘Fees and refunds’

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