Student Resources
Agent Resources

Fees & Refunds

Course Code Course Title CRICOS Code Campus Duration Material Fees Indicative Tuition Fees Promotion Tuition Fees*
Business
BSB30115 Certificate III in Business 086842B Ade,Syd 26 Weeks $300 $3,950 $3,950
BSB50215 Diploma of Business 087237D Ade,Syd 54 Weeks $300 $14,500 $7,250
BSB60215 Advanced Diploma of Business 087506K Ade,Syd 52 Weeks $300 $14,500 $8,250
Leadership and Management
BSB51915 Diploma of Leadership and  Management 088677E Ade,Syd 54 Weeks $300 $14,500 $7,250
BSB61015 Advanced Diploma of Leadership and Management 088678D Ade,Syd 78 Weeks $300 $14,500 $11,750
Marketing & Communication
BSB42415 Certificate IV in Marketing and Communication 094437E Ade,Syd 26 Weeks $300 $4,250 $3,950
BSB52415 Diploma of Marketing and Communication** 094437D Ade,Syd 52 Weeks $300 $8,250 $7,250
BSB61315 Advanced Diploma of Marketing and Communication** 094438C Ade,Syd 52 Weeks $300 $8,750 $8,250
Hospitality Management
SIT30816 Certificate III in Commercial Cookery* 093375K Adelaide 55 Weeks $1,250 $12,500 $12,500
SIT40516 Certificate IV in Commercial Cookery* 093376J Adelaide 90 Weeks $1,700 $19,000 $19,000
SIT50416 Diploma of Hospitality Management* 091054K Adelaide 129 weeks $2,150 $22,950 $22,950
SIT60316 Advanced Diploma of Hospitality Management* 091125M Adelaide 104 Weeks $2,150 $22,950 $22,950
English
Non AQF English Preparation for Academic Studies Program 1 (EAP20) 094441G Ade,Syd 20 Weeks $300 $5,000 $5,000
Non AQF English Preparation for Academic Studies Program 2 (EAP10) 094442G Ade,Syd 10 weeks $150 $2,500 $2,500

Please note all fees above are in Australian Dollars (AUD).

*RPL/Credit transfer may reduce your course duration and fees if applied 2 weeks prior to the acceptance into the course

** Prerequisites of previous level of qualification needed

Additional cost

Administration Fee AUD (Non-refundable) $250
Airport Pickup AUD (Optional)   $75 to campus

 

Fee Exclusions:

A late fee of 2% per week or $35.00 which ever is higher is levied on students for late payment of course fees. Students with outstanding course fees will not be able to participate in practical lessons.

  • Students required to resit for the same assessment three or more times $100.00 for theory assessments and    $150.00 for practical assessments.
  • Students failing to attend an assessment will incur a fee of $100.00 for theory assessments and $175.00 for practical assessments to attend a subsequent assessment. Further re submissions and resits will attract fees as per terms and conditions of your letter of offer.
  • Students submitting written assignments after the due date – $25.00.
  • Re-issue of Certificates or Statements of Attainment – $50.00 per page.
  • Re-issue of Student Card – $10.00.

 

Payment Schedule

  1. A semester tuition fee payment schedule is arranged with each student. This is as per the letter of offer unless varied in consultation with student.
  2. Students who wish to vary this payment schedule should make a formal request and have a new payment schedule drawn.
  3. All payments need to be made to Salford College nominated bank account. All receipts of payments need to be forwarded to accounts@salfordcollege.edu.au

Payment should be forwarded by bank transfer using the reference number on the first page of offer Letter.

 

Account Name: Salford College

BSB: 035039
Account Number: 288734
Swift Code: WPACAU2S
Bank: Westpac Bank

Tuition fees must otherwise be paid in the form of a bank draft or bank cheque, and made payable to the “Salford College.”

Paying in Person: Admissions Centre Level 11,68 Grenfell St, Adelaide South Australia 5000. No cash is accepted in Paramatta campus.

NOTE: All payments associated with courses should be paid directly to Salford College. The College is not responsible for any monies you pay to a third party.

NOTE:  Students will not be issued a certificate or statement of attainment if fees or other payments are outstanding.

Before paying any monies, please familiarise yourself with Salford College’s Refund Policy and Procedure as listed below. This policy is also a part of terms and conditions of enrolment as a part of your letter of offer. It is also available in the student handbook.

 

DISCLAIMER

The information contained in this document is current at the time of printing and is subject to change without notice. Fees are subject to change without notice. Please check all conditions at the time of enrolment.

 

Fees and Refund Policy:

  • The request for refund is made in writing to the Chief Executive Officer using Fee Refund Policy and Application (salfordcollege.edu.au) or can be requested from the Admin Centre of Salford College.
  • Salford College’s Refund Policy observes the principles outlined in the Education Services for Overseas Students Act 2000 (ESOS Act) and The National Code and applies to all new and re-enrolling students unless otherwise stated.

 

Definitions

Institute Default occurs when:

  1. The course does not begin on the agreed commencement date;

or

  1. The course ceases to be provided at any time after it commences but before it is completed; or (c) the course is not provided in full to a Student because a sanction has been imposed on the Institute.

International Student – a student granted an international student visa to study in Australia.

Local International Student – a student granted an initial visa to attend another Australian educational institution and wants to extend or change the conditions to that visa by enrolling at Salford College.

Local Student – a student who is an Australian Citizen and/or permanent resident enrolled at the Institute.

Student – any student enrolled at Salford College

Packaged Course – where a student is enrolled in a package of courses at the Institute

Tuition Fees- The tuition fees is a compulsory academic fees payable by the student to Salford College. It excludes all other fees (administration, Material, late, resit etc)

Course Material/study fees- Fees charged for the cost of providing course material, resource material, that are retained by the student at the end of study

Administration/Enrolment  Fees- A nonrefundable fees charged for providing admin support and services to students

Withdrawal from the course- Withdrawal refers to student’s withdrawal from the course prior to commencement, or post commencement. Fees refund policy will apply for all such cases.

Training Protection Service (TPS)- TPS is a protection scheme for international students whose provider cannot fully delivery a course for which the student is enrolled. The TPS ensures that international students are able to either:

  1. Complete their studies in another course or with another education provider
  2. Receive a refund of their unspent tuition fees
  3. Further details in section 2 and also refer to gov.au

Study Period- a period of 26 weeks or 6 months and is equivalent to a semester of the course. (a period of 3 months or 1 term for ELICOS)

Student Default occurs when any of the following happens:

  1. A Student not commencing a course on the agreed start date;
  2. A Student cancelling their enrolment in a course (this includes an abandonment of the course before its completion);
  3. A Student failing to pay an amount he or she was liable to pay to the provider, directly or indirectly, in order to undertake a course;
  4. Student breaching a condition of his or her student visa; or
  5. Misbehaviour by a Student including, but not limited to, offensive conduct of an extreme nature, fraudulent conduct or physical assault.

 

Fraudulent Student Conduct:

Subject to all normal provisions of s47E of the Education Services for Overseas Students Act 2000 (Cth), the following will apply to fraudulent conduct related to application for enrolment at Salford College:

 

If, at any time, Salford College uncovers evidence that a student, negligently or wilfully, submitted documents which were misleading or fraudulent in nature, the student’s enrolment will be cancelled, and all prepaid fees will be forfeited to the College accordingly.

(The decision of DIBP will be final on these matters)

 

Note. In event of student default, the college has a refund policy which clearly stipulates the terms and conditions of refund.

The request for refund is made in writing to the Chief Executive Officer using Fee Refund Policy and Application (Form 15, on the website). The Application Fee Aud $ 250.00 is not refundable in any scenario.

 

In the event of Student Default:

Before the commencement date

  1. If a Student cancels their enrolment before the commencement date of a course and requests a refund:
    1. 10 weeks or more prior to the course commencement – a refund of 100% of monies for tuition fees for semester 1 will be issued to the student;
    2. Between 9 weeks to 4 weeks prior to the course commencement – a refund of 50% of monies for tuition fees for semester 1 will be issued to the student, and all tuition fees collected in advance for subsequent semesters;
  • 4 full weeks or less prior to course commencement – no refund will be issued.
  1. If a student withdraws from a course after the course starts that semester’s tuition fee will be recoverable from the student.
  2. If a student does not commence (i.e. doesn’t arrive or has not arranged with us for a later start because of health or verifiable compassionate reason) then that semester’s tuition fee stands forfeited.
  3. If a student’s enrollment is terminated after course commencement as a result of a serious breach of student visa conditions or Salford College’s policies where the student has paid the fees for one or more semesters in advance, the student will receive no refund of the current semester.
  4. Where a refund is approved by the Chief Executive Officer and is not due to the College defaulting, Salford College will make payment of refunds within 28 days of receipt of application for refund. Salford College will give the student a statement that explains how the refund amount has been worked out.
  5. If there is a Student Default, after the agreed start date of a course no refund will be issued to the Student. This includes all monies paid or scheduled to be paid to the institute for airport pick-up, accommodation booking and board.
  6. In accordance with the Student Enrolment Agreement, the Institute reserves the right to invoice the student the portion of fees owed by the student for services received from the Institute.
  7. This agreement, and the availability of complaints and appeals processes, does not remove the right of the student to take action under Australia’s consumer protection laws.
  8. No refund will be issued to any Student who deferred their enrolment after the commencement date.
  9. Packaged course offers
  10. Students enrolled in a package of courses seeking a refund after any other course other than their principal course of study, but prior to completing six months of their principal course will be considered to have defaulted after the commencement date and will be dealt with in accordance with as above
  11. Where a Student enrolled in a Package of Courses is eligible for a refund, the refund amount will be calculated based on each individual course Fee.
  12. Visa Refusal (ONLY FOR OFF-SHORE APPLICANTS)
    1. If the initial visa is not granted (all cases but cases identified as fraud by DHA), a refund of course fees received by the Institute less the AUD$250 enrolment fee will be issued to the International Student within 28 days of the written request.
    2. The written request must be in the Institute approved form with proof of visa refusal attached.
    3. Without proof of refusal from the DHA a refund will not be granted
    4. In case of visa refusal owing to fraud identification by DIBP, the college reserves the right to forfeit the deposit paid by the student.
      1. This fund can be used for any legal expenses in pursuit of loss of reputation and ranking due to the fraud identified
      2. This fund can be used for indemnifying the college against any losses it might suffer due to the potential loss of Salford College risk rating

Local International Student

If the extension to visa is not granted, a refund of course fees received by the Institute will be issued to the Local International Student less the following:

  1. AUD$250 application fee
  2. Portion of fees payable from the student for services received from the Institute for current study period
  3. Prescribed amounts relating to expenses that Salford College incurred on behalf of the student for the course, before the commencement date, within 28 days of the written request.
  4. The date for such calculation will be from the date Student gives written confirmation of such a refusal to the College authorised email account (admin@salfordcollege.edu.au)

However, no refunds will be granted where

an international student currently in Australia has their student visa cancelled for a breach of visa conditions

This agreement does not remove the right of the student to take action under Australia’s consumer protection laws.

Institute Default

Refunds after Salford College Default

  1. If Salford College defaults, then all the unused portion of pre-paid fees paid will be refunded within 14 days after the default day.

Salford College defaults if the course

  1. Does not start on the agreed starting day and student has not been offered any alternate date,
  2. Stops being provided after it starts and before it is completed or
  3. Is not provided fully to the student because Salford College has had sanctions imposed.
  1. The college will within 3 business days:

Notify the secretary or delegate and TPS director

And inform the student.

  1. Within 14 days

Either offer the student an alternative place at the college expenses that is accepted by the student in writing

Or

Refund the student the unused portion of the pre-paid fees

  1. And notify the secretary of the delegate and TPS director of the outcome of the college default within 7 days of the obligation period

Refund General Provisions

  1. No refunds will be paid to a third party unless it is indicated and signed as a sworn affidavit at the time the refund application is lodged, that any refunds due are payable to a third party.
  2. Salford College’s dispute resolution processes do not circumscribe the student’s right to pursue other legal remedies.
  3. This agreement and the availability of the complaints and appeals processes do not remove the right of either party to take further action under Australia’s consumer protection laws for unpaid and overdue fees.
  4. The refund policy is subject to review from time to time.
  5. The refund process reflects the commitment by Bandicoot Group Pty Ltd T/A Salford College to hold places as booked by students and the amount of administrative resources consumed at the various stages.
  6. Refunds must be requested in writing to the CEO of Salford College.
  7. The CEO of Salford College will process refund requests and if approved, arrange payment within 28 days
  8. Refunds will be paid in equivalent to received Australian Dollars into the nominated bank account.
  9. All requests for refund will be processed on an individual basis, taking into account impact on follow on units /modules if applicable.
  10. The term “commencement” in this policy refers to the first day of the program to be attended by the student.
  11. Issues with regard to payment are to be handled at the first available opportunity and directed to the CEO of Salford College.
  12. Complaints and Appeal policy can be used for any appeal against the ruling of the college.
  13. All refund requests are conditional on the following
    1. Salford College must have received the funds in their nominated accounts as per letter of offer
    2. any debts to Salford College must have been paid in full for the outstanding amounts due

Refund Procedure

The request for refund is made in writing to the Chief Executive Officer using Fee Refund Policy and Application. The Application Fee of $250.00 is not refundable in any scenario.

 

Enrolment Fees

All Salford College (the College) course applicants must pay a non-refundable enrolment Fee (see Fees Schedule for current amount).

 

Tuition Fees

  1. Tuition fees (see Fees Schedule for current amount) Tuition fees DO cover the charges for tuition adminis­tration.
  2. Tuition fees means the payment agreed to on the letter of offer for the course or any subsequent variations to the course offer in writing
  3. Tuition fees DO NOT cover the charges for registration fee for vocational courses, accommodation, living expenses, textbooks, uniforms, stationery, equipment, and external examinations.
  4. Due date – Tuition fees for vocational courses must be paid at least six weeks prior to the commencement of each semester. A late fee of $35.00 or 2% of fees due per week is levied on students for late payment of course fees each time student does not pay by the date payment is due and College reserves the right to cancel the enrolment if fees are not paid by due date. A payment plan drawn to make the payments for the semester cannot be used for no payments due by the student.
  5. If a student wants to withdraw from the course, he should give at least one term notice before the next semester begins
  6. Salford College reserves the right to withhold certificates and results until payment of all fees and stationery has been made.
  7. Salford College reserves the right to refuse a student’s re-enrolment if accounts are not paid by the due date. The college reserves the right to bar the student to attending classes in case of non-payment of outstanding fees (including non-tuition fees charged like late fees, resit fees, resource fees etc) as per the invoices raised and given to the student.
  8. Salford College reserves the right to forward the defaulting students name and details to its debt collectors agency (an external arm) for collection of overdue payments. The resulting cost may be passed on to the defaulting student.
  9. Salford College may list the defaulting student for credit watch on organ stations like VEDA. This may adversely impact your ability to apply for any credit.
  10. Salford College reserves the right to make the following variations: to vary course timetable, to vary course content, to vary lecturing personnel, to vary the cost of course and to cancel a course.
  11. The student must attend all classes, examinations and course excursions and abide by the rules and regulations of the college that are in force at all times.
  12. Salford College reserves the right to withdraw any students whose conduct and/or behaviour is not acceptable to the college or failure to follow the rules and regulations

 

Recognition of Prior Learning and Credit Transfers

  1. Students are encouraged to apply for RPL/CT as a part of their application. Any such application has to be put in within 14 days of commencement of their course to be considered.
  2. This may impact the duration of a course or the fees.
  3. Any application put in after 14 days of commencement will not be considered for fee or course duration reduction.

 

Fees Exclusions

Resit and Gap Training fees

Please refer to the college policy on resit and gap training fees

A late fee of $35.00 is levied on students for late payment of course fees each time student does not pay by the date payment is due. Students with outstanding course fees will not be able to participate in any lessons unless approved by accounts.

Student’s re-sitting for the assessments for the first time (gap training) would be charged $100.00 for theory assessments and $175.00 for practical assessments.

Students re-sitting for the assessments for the second time (gap training) will incur a fee of $150.00 for theory assessments and $200.00 for practical assessments to attend a subsequent assessment.

Students failing to be competent after 2 resit attempts, may be offered a final gap training session upon the completion of the course if your intervention strategy allows for this. This will incur a fees of $300.00 for theory and $375 for the practical session. Further to this the student might have to repeat the whole unit again and will be charged for the whole unit the price of which can be obtained from the student support officer.

 

Refund policy table:

Before course commencement Refund on tuition fees for the semester Application fee (nonrefundable)
More than 10 weeks Full refund -$250
Between 9 weeks to 4 weeks prior to the course commencement 50% -$250
4 Weeks or less prior to the course start date No Refund -$250
If a visa application is rejected for a student applying for enrolment from offshore, provided that the rejection is certified Full refund -$250
After course start date No refund NA
If a student does not commence (i.e. doesn’t arrive, and has not arranged with us for a later start because of health or compassionate reason) No refund -250
If a student’s enrolment is terminated after course commencement as a result of a serious breach of student visa conditions or Salford College’s policies where the student has paid the fees for one or more semesters in advance No refund of the current semester.Second/subsequent semester (starting more than 28 days away)- 40%Third/subsequent semester – Full -$250
Visa Refusal at any time (current) Refund of fees paid for not offered period Calculation
Default by Bandicoot Group T/A Salford College At any time Full Refund of payment for services not yet rendered
Credit Transfer (Prior to CoE) Transcript required from Institution where you studied No Charges for UoC being transferred Nil
Credit Transfer (After CoE)Transcript required from Institution where you studied CoE change charges $250.00
Mapping Document for Credit TransferRequire transcript from institution where you studied Per Unit Charges $125.00
Recognition of Prior Learning (RPL) After CoEEvidence to support RPL kit Application FeesRPL cost per unit $250.00$250.00


Payment Schedule

All payments are due as per the letter of offer and accepted by the student. This payment plan can be varied if the students applies for a different plan and the plan is accepted by Salford College. A Payment Plan does not absolve the student from commitment to the payment of the fees for the current semester.

If the course is less or equivalent to one study period (one semester/24-26 weeks), is then 100% of the course fees must be paid prior to the commencement of the course

If the course duration is more than one study period (one semester/24-26 weeks) then first term fees must be paid prior to the commencement of the course in addition to the administration and material fees.

If the student enrolls into packaged courses or multiple courses, the course fees for the first semester is payable prior to the commencement of the course in addition to the administration and material fees.

 

Fees during the enrollment period (subject to change during the course)

Repeat of unit As per resit fees as below
RPL assessment (per unit of competency) $250.00
Late Submission of Assessment after the due date $25.00
Administration fee $250.00
Catch up for each unit $100-$300
Catch up for practical’s (depending on practical activity) $175-$375
Re-issue of CoE $25.00
Airport pick up $75.00
Replacement Diploma / Certificate/page $50.00
Late payment fees of $35.00 per week or 2% of outstanding fees payable will be applied after the due date $35.00
Bank dishonor fee $35.00
Additional statement of attainment (one statement of attainment will be provided free of charge) $50.00
Set up/Change fee for payment plan $100.00
Administration and processing fee for health insurance arranged by Bandicoot Group Pty Ltd T/A Salford College $20.00
Postage of Certificates $15.00
Replacement ID card $10.00
Academic support class (per two-hour class) No charge
Moderation on appeal (per assessment task per unit) No charge
“One-on-one” mentoring (per hour) No charge
Credit Transfer (within 14 days before commencement of course) No Charge

Tool Kit Required for the course in Certificate iii in commercial cookery/Patisserie

Itemised toolkit for commercial cookery

1 Cooks Knife Victorinox 25cm 1 Meat Tenderiser
1 Filleting Knife Victorinox 20cm 1 Basting Spoon Perforated 28cm
1 Paring Knife Victorinox 10cm 1 Basting Spoon Solid 28cm
1 Curved Peeling Knife Victorinox 6cm 1 Ladle 60ml
1 Boning Knife Victorinox 12cm 1 Loyal Pastry Bag 30cm
1 Bread Knife Mundial 1 Piping Tubes Plain 5, 11, 15
1 Cook’s Fork Mundial 18cm 1 Piping Tube Star 9, 15
1 Palette Knife Poly Handle 20cm 1 Pastry Brush Natural Bristle 30mm
1 Medium Steel Poly Handle 25cm 1 Scraper ¼ Moon
1 Parisienne Cutter Double S/S 1 Tongs S/S 23cm
1 Swivel Peeler 2 Tea Towels
1 Wire Whisk 30cm 1 Toolbox with Removable Tray (lockable)
1 Beechwood Spoon 30cm 1 Scissor

 

Fee increases

Students are informed on the Letter of Offer and Acceptance of Offer that tuition fees will not increase during their period of enrollment at Bandicoot Group Pty Ltd T/A Salford College with a current valid CoE.

The additional fees identified above, may, however, be subject to increase.  Notices will be placed throughout the Bandicoot Group Pty Ltd T/A Salford College campus locations and floors to notifying students if any of these fees are to increase.  Students will be provided with four weeks’ notice of the intention to increase any of these fees.

Resit and Gap Training Fees

A student who takes a resit (gap training) for a particular unit for the first time will be charged $100.00 for theory assessments and $175.00 for practical assessments.

A student who takes a resit (gap training) for a particular unit for the second time will be charged $150.00 for theory assessments and $200.00 for practical assessments.

A student who fails two resit attempts may, at the sole discretion of the College, be offered a final gap training session upon the completion of the course if their intervention strategy permits. This will incur a fee of $300.00 for theory and $375.00 for the practical session. If the student fails this last resit attempt the student may be required to repeat the whole unit again and will be charged accordingly, the price of which can be obtained from the student support officer.